TouchMate has a proprietory wayfinding solution called Signpost101, it's an easy to use, comprehensive solution for directing, informing & managing your visitors.

Signpost101™ utilizes state of the art technology to display and maintain what your visitors see. For your visitors, it will provide an attractive and easy interface that works with just a simple touch on the screen. For the organisation it will provide you with an affordable, easy to install, easy to use solution which has the added benefit that when no-one is touching the screen it can act just like any other digital sign or display. The improved customer service and revenue generating potential are just the beginning of its many benefits. For more detail go to the Signpost101 website.

Wayfinding for your Industry


Whether it's a patient or visitor a hospital can be a daunting place, a TouchMate wayfinding system provides a simple touchscreen based, intuitive welcoming solution that enables a simple process to find wards, staff or facilities.


Airports can be daunting, multiple levels and terminals. Because of the nature of airports every minute can count when trying to find a specific gate - your clients need a simple intuitive process to get where they are going.

Retail Outlets

Not only does our system provide your visitors with the outstanding customer service that is demanded by the consumers of today - It can also act as a brand manager to offer unparalleled marketing and messaging opportunities.


Finding a room or event in a large university or educational facility can at times be a challenge - our wayfinding solution not only offers a simple intuitive process, but can also be integrated with existing information systems.

Building Directories

Large buildings often incorporate restaurants and function rooms as well as multiple levels of businesses. A TouchMate Wayfinder is a sophisticated directory system to find individuals, businesses and facilities such as bathrooms and shops.


A visitor to a casino could be looking for a restaurant, hotel, event facility, shop or even a gaming table - the diverse nature of a casino means that it is important to be able to quickly and easily direct your visitors.


TouchMate's Proprietary self serve solution is called Touch2Serve, it is a customer centric solution that allows you to effectively manage, organize, direct, receive payment from and optimize the throughput of your customers in any sized organization.

Offering a rich user interface and customizable features, Touch2serve™ can be integrated seamlessly within your current work environment to handle customer routing and queuing, appointments, payments, reception and registration. This systematic approach towards customer management gives you more control and thereby allows you to provide better service. The backend reporting functionality equips you with the information to measure staffs performance against service standards to ensure that your organisation is providing your customers optimum service levels. For more detail go to the Touch2serve website.

How this helps your organization

• Monitor service kpi's in real time.

• Segregate your customers based on their requests.

• Allows you to organise your waiting areas.

• Optimum utilisation of customer support resources.

• Additional revenue through advertising

• Present a professional approach to customer management.

• Measure service effectiveness at each stage of the customer process.

• A multilingual interface allows you to support all customers.

• Your staff face less agitated customers.

• At all times, determine the number of customers waiting.

How this helps your customer

• The customer feels the serving process is fair.

• The perceived waiting time is reduced.

• They are able to sit and relax, rather than stand in line and stress.

• Your organization is perceived as being professional.

• The customer can provide immediate feedback after the service.

Pic Pay Go

PicPayGo is a revolutionary solution that replaces vending machines in your work.

Imagine being able to offer your staff quick and easy access to fresh healthy meal choices via a mini convenience store inside your own building, hundreds of products that they can select from, scan and pay for. There is multiple options for payment including cash, credit card, your own branded smart card solution or even your existing staff access cards. What you have in your store is up to you - we work together to customize the choices and configurations based on the space that you have available. You are better able to suit the needs of your staff by allowing them to provide feedback and suggestions for additional products or services. Replacing your vending machines with PicPayGo technology means that refunds, hung products or broken machines are a thing of the past.

For your staff it’s a simple process

For your organization it’s an easy transition

Your kiosk is available in any color - so is this website